Services

A full-lifecycle QA engagement model built for WaTech-tiered IT investments.

The engagement lifecycle

1

Initiation

First 30 days: scoping, stakeholder mapping, baseline review, and delivery of the QA Plan — a written contract for how we'll assess the project, on what cadence, and against which frameworks.

2

Ongoing Oversight

Monthly (or 30/60/90-day) assessments across the applicable knowledge areas. Every rating carries a narrative, evidence, and — where warranted — findings and recommendations.

3

Readiness

Pre-milestone readiness assessments at major gates: go/no-go preparation, agency readiness checks, cutover reviews, and Go-Live sign-off support.

4

Closeout

Final 30-day closeout report: outcomes against baselines, lessons learned, recommendation resolution status, and transition to operations.

Assessment knowledge areas

Coverage is scaled to project tier. Tier 3 engagements cover all 15 areas.

Core — all tiers

  • Project Management
  • Scope Management
  • Schedule Management
  • Cost/Budget Management
  • Risk Management
  • Communication Management

Extended — Tier 2/3

  • Quality Management
  • Organizational Change Management
  • Integration Management
  • Procurement / Contract Management
  • Resource Management

Complex programs

  • Data Management / Data Migration
  • Testing Management
  • Technical Architecture / Infrastructure
  • Agency Readiness

Deliverables

  • QA Plan — delivered within 30 days of engagement start
  • Monthly QA Assessment Reports — structured, evidence-based
  • Readiness Assessments — at major gates and milestones
  • TSB One-Pagers — concise briefings for oversight bodies
  • Escalation Notices — when conditions warrant direct action
  • Closeout Report — final 30-day retrospective